Tag Archives: homeless rights

Private sector discharge of homeless duties – Frequently Asked Questions

In our Frequently Asked Questions article below we answer the following questions about private sector discharge.

  • What is private sector discharge?
  • Why is private sector discharge so bad?
  • Has private sector discharge always existed?
  • Who does it affect?
  • Where are these private sector offers?
  • Do all local councils use it? 
  • But maybe local councils use private sector discharge because they don’t have any other choice?
  • How can we end private sector discharge for good?
  • Our stories

What is private sector discharge?

Private sector discharge is when a local council uses their legal powers to end a homeless duty with a mandatory offer of private rented housing. Although it’s called an ‘offer’, applicants do not have a free choice of whether to accept. When a housing officer is using private sector discharge, they must give the homeless applicant a formal offer letter with details of the private rented housing and information about the consequences of accepting or refusing an offer. 

Things can get a bit confusing because sometimes housing officers will make offers of private rented housing to a homeless applicant that are not official private sector discharge offers. If you are made an offer of private housing by your housing officer and you are unsure whether it is a private sector discharge offer, please seek professional legal advice immediately

A local council can use their discharge powers at both the Relief Duty stage, and when someone has a Main Housing Duty. This means mandatory private offers can be made while a homeless application is still being assessed, or even after someone has been living in temporary accommodation for 10 years. 

When a housing officer makes an offer of private rented housing using private sector discharge powers, this is a mandatory offer that in most / almost all circumstances the homeless applicant must accept. The consequences for refusing are extremely serious (more on this below).

Why is private sector discharge so bad?

Private sector discharge takes away our homeless rights and forces vulnerable homeless people back into the private rented sector. As the private rented sector is the biggest cause of homelessness, private sector discharge creates a cycle of homelessness.

The forced nature of private sector discharge is very real and serious – if someone does not accept a private sector discharge offer, they can be left destitute as the council can end their homeless duty and evict them from their temporary accommodation.  If the person then tries to make a new homeless application, they may be found ‘intentionally homeless’ and refused the Main Homeless Duty.

Private sector discharge has fuelled social cleansing with some local councils using their private sector discharge powers to force homeless families outside of London. Waltham Forest and Enfield councils have a particularly bad reputation for their treatment of homeless families and they have both forced families over 300 miles away to Hartlepool.

Usually when someone is forced into the private rented sector outside of their home borough, their housing register bidding account will be permanently closed meaning that they are no longer able to apply for social housing. Even if you are discharged into your home borough, your position on the housing waiting list may be affected as you are no longer homeless. This shows how some councils use private sector discharge as a tactic to make their waiting lists shorter, which means that they deny people the chance of ever getting permanent council housing.

Homeless families are faced with constant worry and insecurity due to the threat of private sector discharge. Homeless families in temporary accommodation can be so scared of being targeted for a private sector offer that they may not report serious disrepair and hazards in their temporary accommodation causing them to be trapped in dangerous housing.

Has private sector discharge always existed?

No. The Conservative government first introduced these powers in 2012 as a way to try to end the vital link between homeless duties and social housing. Before private sector discharge was introduced the only way that local councils could end a homeless duty was with an offer of permanent social housing. We know that the only way to end homelessness is with social housing and the previous right to social housing for homeless households must be restored.

Who does it affect?

All homeless households who made homeless applications since 9th November 2012 can be affected by private sector discharge – although there is a huge variation in whether local councils use it at all and how they use it (more on this below).

If your homeless duty was started by an application made before 9th November 2012 then private sector discharge does not apply to you and the council can only end your homeless duty with an offer of permanent social housing.

From our experience, we’ve seen how private sector discharge is racist because migrant families, families of colour, and those who do not speak English as a first language are disproportionately targeted for private sector discharge. Housing officers will look for homeless applications who they see as ‘easy targets’ for private sector discharge and are less likely to know their rights and be able to enforce their rights. We also see that other households are targeted because they are seen as ‘difficult’ for rightly complaining about bad conditions in their temporary accommodation.

We obtained Freedom of Information request data from Lewisham council in 2020-2021 showing that single mums were being targeted for private sector discharge

Private sector discharge would be unjust and harmful even if it was applied equally, but it is even more dangerous because councils use it in such a discriminatory way.

Where are these private sector offers?

Some private sector discharge offers are in a homeless applicants home borough, or neighbouring borough. But from the very start of private sector discharge, we’ve seen some local councils use it as a social cleansing tool to force homeless families outside of London to towns and cities hundreds of miles away. From our own direct experience and using Freedom of Information requests, we’ve found out that local councils have been forcing homeless families outside of London to other cities and towns across the UK including Stoke, Hartlepool, and Durham.

Some councils have earned a reputation for their particularly cruel use of private sector discharge to far away cities and towns – Waltham Forest and Enfield councils have recently been forcing their homeless residents over 300 miles away to Hartlepool. 

Our FOI research has repeatedly found that (as you would expect) the further away an offer is, the more likely it will be rejected. Back in 2016, our Freedom of Information research showed that Brent council had offered the same 3 bed property in Telford to 11 different homeless families with each family refusing it.

These local councils are using their private sector discharge powers in particularly nasty ways against their homeless residents. It is clear that these local councils are not trying to provide suitable housing for some of their most vulnerable homeless families – they are making these offers knowing that they will be refused and families will end up destitute.  

When finding a private sector offer to discharge a homeless duty, councils are required to provide the nearest possible housing to their community. The housing officer should also take into account the household’s personal circumstances such as work, education and other welfare needs. There are also other conditions and standards that the council/housing officer must make sure that the private sector offer meets. It’s clear from the locations that people are being offered that local councils are not doing proper assessments and it may be possible to successfully challenge these offers – but this often relies on the homeless applicant being able to find a legal aid lawyer to help them with their case, which is becoming increasingly difficult due to legal aid cuts.

Do all local councils use it? 

No. Our latest research shows that at the moment 7 London councils do not use private sector discharge at all.

Some local councils use private sector discharge with particularly bad intentions such as Waltham Forest and Enfield, who have made hundreds of private sector offers which are outside of London in the last year.

Other local councils make very few private sector offers, which makes us wonder why they bother to use it at all and what process they have used to pick out these unlucky people.  

But maybe local councils use private sector discharge because they don’t have any other choice?

The fact that not every council uses private sector discharge shows that they do have a choice. The councils that are using private sector discharge are making a political choice to do so. There is nothing compelling local councils to use private sector discharge against their homeless applicants. They could allow their residents to remain in temporary accommodation with a Main Housing Duty and the important protections that this gives to homeless applicants.

Furthermore, the use of private sector discharge can increase the cost to councils in the long run, as it often results in people being evicted from the private tenancy. This means that councils have to take a fresh homeless application and use expensive pay-per-night emergency accommodation, rather than letting people stay in longer term temporary accommodation.

Some councils try to say that their out of London offers are a result of the benefit cap meaning that nowhere in London is affordable for families affected by the benefit cap. But as was pointed out in a recent legal case, when a family is in temporary accommodation, they receive housing benefit and are not impacted by the benefit cap. By using private sector discharge against these families, councils are guaranteeing that they will be at risk of the benefit cap when they would be better off remaining in temporary accommodation.

Waltham Forest Council and Enfield councils’ extreme use of private sector discharge is thankfully not followed by other local councils. This shows that their cruel approach is certainly a political and ideological choice. There is no other justification for why they have both made hundreds of private sector offers outside of London when no other London councils have done this.  

Local councils also have the choice to stand with their residents at the sharpest end of the housing crisis and to challenge and campaign alongside them for homeless rights and for the huge investment in council housing that we desperately need. We have seen very little, if any, evidence of this over the last 14 years of austerity.

How can we end private sector discharge for good?

Every day across London, local housing action groups such as Housing Action Southwark and Lambeth, Haringey Housing Action Group, Focus E15 are supporting our members with homelessness and housing problems with mutual support and collective action. This includes fighting private sector discharge when our members are affected by this. If you’re not already involved in your local housing action group, we encourage you to join one to learn your rights, help us build collective support and solidarity, and campaign together for our homeless rights and for the high-quality council homes we all need and deserve! 

As well as fighting private sector discharge on a case by case basis, we want to end this cruel and harmful policy for good so that no one ever lives with the fear or faces the reality of being forced from their community and pushed into a cycle of homelessness.

From the very start of private sector discharge, it has been fiercely resisted. Back in 2013, in response to private sector discharge offers by Newham council to places as far away as Manchester and Birmingham, the Focus E15 campaign emerged with their inspiring slogan ‘Social Housing Not Social Cleansing’. At the time, their campaign achieved immediate successes of stopping their members from being socially cleansed from London and has also continued to win wider victories with Newham residents including ending Newham council’s use of out-of-London private sector discharge offers. 

Over 10 years later, the Focus E15 slogan is even more urgent as councils increasingly use private sector discharge and as the locations get even further away.

Using the decades of organising experience of our local housing action groups, we want to build on the campaign started by Focus E15 and the individual victories our groups have achieved, and help to coordinate a London-wide campaign to end private sector discharge for good. Stay in touch with us to get updates and ways to be involved in this campaign.

Our stories

Comments from Haringey Housing Action Group member ‘Destiny’

I asked Enfield for help months before my eviction date, but they didn’t do anything. I went back to them on the day the bailiffs came, but they left me and my kids homeless on the streets. After three weeks of homelessness, they finally agreed to put us in a hotel. They left us there for seven months. We don’t have a kitchen, and we have to travel one and a half hours each way for school.

Then they offered me a private sector discharge in Stoke on Trent. My daughter is in her A-level year but they didn’t care. They said I should be grateful they chose Stoke on Trent, because some families are being sent seven hours away. I got legal help and Enfield withdrew that offer, but I don’t know where they will try to send me next. 

We’ve lived in Enfield for twelve years but they still want to put me outside London. I know people round here, my friends and family are all local, but they want to leave me isolated. The way they treat people is horrible. I’ve gone through a lot already, I’m so stressed. Every day I still have to spend three hours taking my kids to and from school. It’s bad now, but I’m scared that they will try to send us somewhere even worse.

‘Destiny’ 

*name has been changed for privacy

HASL’s 2022 end of year blog!

It’s been another extremely challenging year for people who are living in bad housing conditions, who are homeless, and who are struggling on a low-income. This year we have seen a huge increase in rent rises, threats of eviction, and councils using hotels to accommodate homeless families – on top of the common housing problems such as overcrowded housing and issues with temporary accommodation that our group usually deals with. These are all signs of how bad the London housing crisis has got. Our meetings have been the busiest they have ever been with almost all of our meetings having over 100 people, with many of our members facing very urgent issues.

But there are lots of reasons to be hopeful. Our group is bigger and stronger than ever! We organised one of the biggest housing protests in years calling for the high-quality family-sized council homes we need. One HASL family won a huge victory in the High Court over Southwark council’s cruel treatment of overcrowded families. We have been able to run face to face meetings again after 2 years on zoom.  We have worked with other grassroots groups and organisations sharing information on housing rights and our experiences of organising. We have helped our members to understand and enforce their housing and homeless rights which has stopped evictions and helped members facing unlawful gatekeeping to get temporary accommodation. With our support 32 HASL members and families have been able to move from temporary accommodation and other poor housing conditions into permanent social housing.  

Every day across south London we are supporting people to understand and enforce their housing rights, we let people know that they are not alone, and we campaign for the good council homes we all need and deserve.

A big thank you to all our HASL members and supporters for your continued support. Our group is run by our members and the group would not function without everyone’s participation. Thank you to everyone who has helped in any way – participating in our group meetings, helping with translation/interpretation, telling friends about the group, liking our social media posts, joining protests, helping to make videos and so much more! We’ve also loved working together with our friends Public Interest Law Centre and English for Action and many other groups and new friends we’ve made over the year.

We hope everyone can have a good rest over the winter holidays and we’re looking forward to returning with even more energy, strength and solidarity in the new year!

Here are some of our 2022 highlights.

London’s biggest protest for 3, 4, 5 bed council homes  

HASL’s October half-term holiday protest saw over 300 HASL members and friends march from Parliament Square to Downing street with our demand for the high-quality 3, 4, & 5 bed council homes we need and deserve!

We were joined by our friends Haringey Housing Action GroupFocus E15English for Action, and Parents and Communities Together who helped to make it our biggest ever protest! And one of the biggest housing protests there has been for many years.

Children destroyed a squalid temporary accommodation pinata and a housing waiting list pinata. Housing waiting lists and temporary accommodation should not exist because everyone should have good housing!

There was some amazing media coverage of our protest: A lovely short video of our protest, Report in The Big Issue, Report in the South London Press, Amazing photos by Steve Eason

Huge High Court victory for Milton and his family over Southwark council’s cruel treatment of overcrowded families

On 24th May, the High Court overturned Southwark council’s cruel ‘deliberate act’ decision blaming Milton and his family for living in severely overcrowded housing. This is a huge victory for the family and for all our HASL members and supporters who have campaigned tirelessly for years. On the day of the High Court case, HASL members were there to show their support for the family. This important judgement will also support other families who find themselves in overcrowded and unsuitable housing due to the housing crisis.

We’ve put together a twitter thread collecting together the national and local media coverage of Milton’s important case. Shortly after the victory, the Guardian published a story about the dramatic decline in successful high court challenges – showing how the odds were very much against us!

Shortly after Milton and his family were placed in their rightful position in band 1 on the housing waiting list, they were able to successfully get a beautiful housing association home. Viewing their new home Milton’s daughter remarked “the living room is the same size as our old flat”. Milton and his family came to our HASL meeting to thank the group for our support and celebrate together: “Thank you to everyone in the group who came to protest in support of us. We had to submit so many documents [as part of their 4 year long case]. We couldn’t have done it without the support of the group. We will keep on fighting for everyone.”

Face to face meetings

This year saw us return to our regular face to face meetings two times a month after 2 years of zoom meetings. To help make the face to face meetings as safe as possible from Covid 19 we have been providing and wearing high-quality medical masks. Our face to face meetings have been busier than ever with almost all the meetings having over 100 people attending. A big thanks to all our members who have been helping to run these meetings as smoothly as possible. It’s been great to meet again in person and we’re so happy to have our Saturday kids’ activities running again with our amazing kids team.

Too Long in Temporary – Lambeth protest

In May, HASL members descended on Lambeth council’s Civic centre and held a noisy protest in support of Janeth and her family who have lived in temporary accommodation for 8 years. Insultingly Lambeth council deemed her husband’s recent cancer diagnosis to be a ‘less urgent medical need’. Shortly after our group protest, Lambeth council finally accepted that the family had an urgent need for social housing and have placed them in a higher position on the housing waiting list. But a shortage of 4 bed council homes means the family still face too long in temporary. MyLondon’s Ruby Gregory covered our member’s story and our group protest in her article here

The reason Janeth and others have lived so long in temporary accommodation is because Lambeth council put all homeless households at the bottom of the housing waiting list meaning that they faced very very long waits for social housing. We’ll be continuing our Too Long in Temporary campaign in support of Lambeth homeless families who are trapped in temporary accommodation.

Some of our members’ victories

All throughout the year we have been supporting members to learn and enforce their housing and homeless rights and providing each other with vital emotional and moral support. We have buddied our members at their homeless assessments, helped them to find good lawyers to challenge terrible homeless decisions, helped our members to challenge unsuitable temporary accommodation, and helped them get their correct position on the housing waiting list. We have attended court 5 times with our members facing eviction to provide them with moral support through the stressful eviction process – in all but one case, the judges dismissed the landlord’s cases and our members were able to stay in their homes. In the one unsuccessful court support case we then got the council to offer the family social housing due to the high needs of their children.

With our support 32 HASL members and families have been able to move from temporary accommodation and other poor housing conditions into permanent social housing. We’re so happy for our members who have been able to move into secure social housing but we know the hardship and difficulties they suffered before they were finally able to get their new homes. In HASL, we know how life-changing it is to have a permanent home in our local community and each victory inspires us to keep on fighting for the high-quality, safe, secure, family-sized council housing we all need and deserve.

One of our members had been living in a single room in a hostel with shared bathroom and kitchen facilities for over 10 years. She had wrongly been placed at the bottom of the housing waiting list by Southwark council. We helped her to get the correct banding and took our complaint to the Local Government and Social Care Ombudsman who ordered Southwark to make a direct offer of permanent housing. Our member finally has her own council flat. “I don’t have enough words to say thank you. Only I can say God bless you. You Change my life. If it weren’t for you I will be still in the hostel. Any way thank you again…Staff in the council they do whatever  they want for the  people like me (immigrants ) because we don’t know what the legal thing for our right. But I am sure a lot will win because of your help.”

One HASL family who were able to move to permanent council housing recently was a mother and her young daughter who is autistic. They were living in a cramped 1 bedroom private rented flat where they had suffered the constant threat of eviction with their landlord serving them 5 eviction notices over 6 years. With the support of HASL and a good legal aid housing lawyer, they were awarded the top band on the housing waiting list and within weeks were able to bid for a ground floor 2 bedroom council home. Our member came to our meeting to celebrate and she told us how her daughter was so happy to finally have her own bedroom.

Protecting Southwark homeless families’ rights

In last year’s 2021 end of year blog, we described how Southwark council were forced to settle a judicial review case that 2 HASL members took against them for operating an unlawful policy pushing homeless families into private rented housing and families in temporary accommodation further down the housing waiting list. As a result of the legal challenge that was taken by Camden Community Law Centre, Southwark council ended this so-called ‘trial policy’. This year, another HASL member started judicial review proceedings against the ongoing impact of Southwark’s unlawful “trial” on families in temporary accommodation who had been pushed down the waiting list. In order to avoid going to the High Court, Southwark council made our member a direct offer of permanent housing. This was a good outcome for our member but it meant that Southwark council was not made to explain their policy in the High Court. We are still working on getting accountability on this important issue for Southwark households and ensuring that it is never happens again.

Workshops

We have loved attending workshops and events with other housing groups, community groups and other social justice organisations. We’ve enjoyed talking about HASL and sharing our experiences of organising mutual support and collective action on housing and we have loved listening and learning from others and finding ways to work together. We spoke at a London Tenants Federation meetings about our experiences of overcrowding in social housing and we also joined the Homes for Us Assembly. We ran housing rights workshops with our good friends at PACT (Mums Space and Espacio Mama) and our new friends Hope and Unity. We spoke at Medact’s event ‘A People’s Economy: the fight for health and economic justice’ about how housing and health are closely linked and also invited Medact members to one of our Saturday group meetings. We also attended the Socialist Agenda for Southwark event with other local campaign groups. We spoke at the Public Interest Law Centre AGM about our experiences in HASL and practical tips for showing solidarity and we attended a special event organised by PILC for the launch of two brilliant pamphlets on homelessness and solidarity –   Solidarity not charity: activist interventions in housing and homelessness and  ‘Ch**owo ale bojowo’ (‘Things are f*cked but we don’t give up’): in memory of those we’ve lost

Media coverage

All year, our members have been busy speaking to the media about our experiences living in temporary accommodation and mould ridden, overcrowded private rented housing and other housing problems. In their interviews, our members have been highlighting the desperate need for high-quality, family-sized council homes. It can be scary and difficult speaking to the media, especially when we’re already dealing with the stress of bad housing, but our members have been incredible.

Our Fowsiyo and HASL kids feature in this Owen Jones video at the Home Office protest against the government’s inhumane Rwanda policy

Our member Mabinty spoke to The Big Issue about living in temporary accommodation. She also spoke with Sky News for this report here and a video here

 2 HASL members Ruqaiya and Izzy spoke with Moya Crockett for a feature article in the Evening Standard about London’s housing crisis

HASL members are quoted in this Observer article on build to rent. 

Grace spoke to Open Democracy about being forced out of her home borough of Lambeth and living in cold, dilapidated private rented housing as well as her important legal victory over Lambeth council

Our protest for 3, 4, 5 bed council homes featured in this article in the Observer!

Karen spoke to My London about facing eviction from temporary accommodation

Maria spoke with My London about mould and fungus growing in her private rented flat

A big thanks to Ruby Gregory for her excellent and sensitive reporting on housing cases across south London.  

Other activities

We had our biggest summer picnic in the summer holidays with over 200 people attending. We didn’t quite have enough pizza and chocolate cake (even though we had 3 huge chocolate cakes!) for everyone, but we will make sure that we do next time. At the picnic HASL children coloured in placards for our October protest and also made a video to help promote our protest.

As well as supporting each other with housing problems in the group meetings, more and more of our members are telling us about the long-term health issues and disabilities that they are struggling with. We have been sign-posting our members to the wonderful Z2K for help claiming disability benefits and help challenging poor decisions by the DWP.  

HASL contributed to this report by Human Rights Watch – “I Want Us to Live Like Humans Again”: Families in Temporary Accommodation in London, UK,” about the experiences of children in temporary accommodation.

We attended a protest organised by SOAS Detainee Support against the government’s cruel and inhumane Rwanda policy. We will always fight in solidarity with asylum seekers, refugees, and all migrants. No one is illegal and everyone deserves a safe place to call home.  

HASL joined the nurses picket outside our local hospital, St Thomas’. The NHS is very close to HASL’s heart. Members of our group who are living in temporary accommodation, overcrowded and other poor housing also work in the NHS as cleaners, nurses and healthcare assistants. We will always show solidarity with our members in their work places. Many of our members are also patients, some are struggling to access the high-quality care they need and are stuck on long waiting lists. Some have very positive experiences of the NHS. We need high quality council housing and high quality health care for everyone! You can spot our banner in this video